Core Values
A more intelligent and empathetic operational tool that connects customers and generates revenue
Customer Lifecycle Management
One-stop management for new customers: customer tags, personalized welcome messages, automatic group joining
Customer Segmentation Management: Targeted delivery of customer Moments, enabling corporate messages to easily reach target customers
Customer Group Lifecycle Tracking
Real-time statistics on the number of group chats, group members, and group messages make community engagement clear at a glance
Real-time dynamic tracking of operational activity links for convenient subsequent operations
Community Management Personalization Configuration
Automatically create groups when they are full, automatically send welcome messages to new members, automatically kick out members who violate group rules, schedule mass marketing material distribution across multiple groups, daily morning reports
Scheduled distribution of promotional materials
Links, images, MinApps, videos, and various types of marketing materials can be pre-configured and scheduled for mass distribution, eliminating the need to monitor the event timing
Omni-Channel Group Operations
Group relay, group voting, group live streaming, group red envelopes, group lotteries, group check-ins, and other tools support one-click application in the chat toolbar, along with various types of group collection forms to meet daily operational scenarios
Multi-device operation enables mobile office functionality
The desktop web version completes basic configuration, while the mobile version allows for easy management of customers and customer groups, real-time statistics of operational data, and the ability to address unexpected issues anytime, anywhere
Core Values
A more intelligent and empathetic operational tool that connects customers and generates revenue
refined operations
Customer Lifecycle Management
One-stop management for new customers: customer tags, personalized welcome messages, automatic group joining
Customer Segmentation Management: Targeted delivery of customer Moments, enabling corporate messages to easily reach target customers
Customer Group Lifecycle Tracking
Real-time statistics on the number of group chats, group members, and group messages make community engagement clear at a glance
Real-time dynamic tracking of operational activity links for convenient subsequent operations
automated operations
Community Management Personalization Configuration
Automatically create groups when they are full, automatically send welcome messages to new members, automatically kick out members who violate group rules, schedule mass marketing material distribution across multiple groups, daily morning reports
Scheduled distribution of promotional materials
Links, images, MinApps, videos, and various types of marketing materials can be pre-configured and scheduled for mass distribution, eliminating the need to monitor the event timing
Intelligent Operations
Omni-Channel Group Operations
Group relay, group voting, group live streaming, group red envelopes, group lotteries, group check-ins, and other tools support one-click application in the chat toolbar, along with various types of group collection forms to meet daily operational scenarios
Multi-device operation enables mobile office functionality
The desktop web version completes basic configuration, while the mobile version allows for easy management of customers and customer groups, real-time statistics of operational data, and the ability to address unexpected issues anytime, anywhere
